We offer standard and express flat rate shipping options Australia wide and internationally across New Zealand. Free Shipping applies on all orders $120+

Delivery Time Estimates: 

• Standard Shipping (Australia): 2–8 business days
• Express Shipping (Australia): 1–4 business days
• International Shipping (New Zealand): Standard 4–10 business days and Express 2-6 business days. Times may vary depending on location and customs.

AUSTRALIA SHIPPING AUD

Standard Rate $10  |  Express Rate $15 

NEW ZEALAND SHIPPING NZD 

Standard Rate $20  |  Express Rate $30 

Important notes —

• All orders are typically shipped within 1-2 days of the order being placed.
  
• Delivery times depend on the courier and cannot be guaranteed due to unforeseeable delays caused by busy periods, traffic, and weather conditions.
• Kindly note that deliveries to remote locations may experience longer delays. 
• We are not responsible for any address errors, lost packages, or order delays after your package leaves our facility.
• We do not offer express shipping at this time.

Shipping Destinations: 

We currently ship nationally across Australia wide and internationally to New Zealand.

Order & Shipping Process: 

You will receive an order confirmation via email as soon as you have placed your order. Typically, your order will be processed and dispatched within 1-2 business days. We'll send you the tracking number via email, allowing you to follow its journey on our tracking page. An email notification will be sent when your order is shipped.

If you haven't received your order confirmation, most likely the wrong email address has been entered. Please contact us at infinityshine.shop@outlook.com and we will assist you in locating your order. Make sure to include your full name, shipping address, and phone number associated with your order.

Missing/Incorrect Items: 

If you received the wrong item or an item is missing from your order, please contact us at infinityshine.shop@outlook.com to submit a claim within three business days after receiving your package including your order number, a photograph of the items you received, and your shipping label.